Privacy Policy for Slushee

Effective Date: May 11, 2025

Introduction

Welcome to Slushee. Your privacy and safety are important to us. This Privacy Policy explains how Slushee Technologies LLC (“Slushee,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your information when you access or use the Slushee platform, website, mobile application, livestream services, messaging features, virtual gifting systems, and related services.

By using Slushee, you agree to the practices described in this Privacy Policy.

Age Restriction Notice

Slushee is intended strictly for users who are at least 18 years old.

By accessing or using Slushee, you represent and warrant that you are at least 18 years of age and legally permitted to use the platform under applicable laws in your jurisdiction.

Slushee does not knowingly permit minors to create accounts, access the platform, participate in livestreams, use messaging features, purchase virtual currency, or participate in creator monetization features.

We reserve the right to:

1. request age verification,
2. suspend or terminate accounts,
3. remove content,
4. restrict platform access,
5. or take additional enforcement action if we believe a user is under the required age or has provided false information.

If we become aware that an underage user has accessed the platform or provided personal information, we may take steps to remove the account and associated data in accordance with applicable laws and platform safety requirements.

1. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

1. Full name
2. Username
3. Email address
4. Phone number
5. Date of birth
6. Profile photo and biography
7. Payment or billing information
8. Identity verification information (if applicable)
9. Government-issued identification for creator verification or payout compliance

Usage & Device Information

We automatically collect certain technical information, including:

1. Device type and model
2. Operating system and version
3. IP address
4. Device identifiers
5. Browser type
6. Network connection information
7. App usage activity
8. Session duration
9. Features accessed
10. Crash reports and diagnostics
11. Referral and interaction data

Content & Communications

We may collect and store content you create, upload, stream, or share, including:

1. Livestreams
2. Videos
3. Images
4. Audio recordings
5. Messages and chat communications
6. Comments and reactions
7. Virtual gifting activity
8. User reports and moderation submissions

This may include metadata such as timestamps, device information, approximate location data, and interaction history.

Payment & Virtual Currency Information

When users purchase, send, receive, or redeem virtual currency, gifts, subscriptions, or payouts, we may collect:

1. Transaction history
2. Purchase records
3. Billing details
4. Creator payout information
5. Fraud prevention data
6. Payment processor verification information

Slushee does not directly store full payment card information. Payments are processed by trusted third-party payment processors.

Cookies & Tracking Technologies

We may use cookies, local storage, analytics tools, and similar technologies to:

1. Remember user preferences
2. Improve app functionality
3. Personalize content
4. Analyze platform usage
5. Prevent fraud and abuse
6. Improve security and moderation systems

2. How We Use Your Information

We may use collected information to:

1. Operate and maintain Slushee
2. Provide livestreaming, messaging, gifting, and creator features
3. Personalize user experiences
4. Recommend content and creators
5. Process transactions and payouts
6. Verify identity and age
7. Detect fraud, abuse, exploitation, or unauthorized activity
8. Enforce our Terms of Service and Community Guidelines
9. Investigate reports and moderation issues
10. Communicate updates, promotions, support messages, and platform notices
11. Improve safety, functionality, and platform performance
12. Comply with legal obligations

3. Safety, Moderation & Enforcement

To help maintain platform safety and integrity, Slushee may:

1. Review public content and livestreams
2. Investigate reported accounts or activity
3. Use automated moderation systems and fraud detection tools
4. Remove content that violates our policies
5. Suspend or terminate accounts
6. Preserve records related to investigations
7. Cooperate with law enforcement, regulators, payment processors, or legal authorities when required

Users should not expect privacy for content publicly shared on the platform.

4. Sharing of Information

We do not sell personal information in the traditional sense. We may share information with:

1. Payment processors
2. Cloud hosting providers
3. Analytics providers
4. Security and fraud prevention partners
5. Identity verification services
6. Customer support providers
7. Law enforcement or legal authorities when legally required
8. Business partners necessary to provide requested services

All third-party providers are expected to maintain reasonable security and confidentiality standards.

5. Business Transfers

If Slushee or Slushee Technologies LLC is involved in a merger, acquisition, financing, asset sale, restructuring, bankruptcy, or transfer of business assets, user information may be transferred as part of that transaction.

6. Data Retention

We retain information for as long as reasonably necessary to:

1. Provide services
2. Maintain platform integrity
3. Comply with legal obligations
4. Resolve disputes
5. Enforce agreements
6. Detect and prevent fraud or abuse

Deleted content or accounts may persist temporarily in backups, logs, archived systems, or legal retention records.

7. Your Rights & Choices

Depending on your location, you may have rights to:

1. Access your personal information
2. Correct inaccurate data
3. Request deletion of your information
4. Request a copy of your data
5. Object to certain processing activities
6. Opt out of promotional communications

You may also manage certain privacy settings directly within the app.

To submit requests, contact:

support@slushee.app

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information, including:

1. Encryption of data in transit
2. Access controls
3. Monitoring and security systems
4. Fraud prevention tools
5. Secure storage practices

However, no platform or transmission method can be guaranteed completely secure. Users acknowledge they provide information at their own risk.

9. Age Restrictions & Minor Safety

Slushee is an adults-only platform intended exclusively for users who are 18 years of age or older.

Users under 18 are prohibited from:

1. creating accounts,
2. accessing the platform,
3. participating in livestreams,
4. using messaging features,
5. purchasing virtual currency,
6. or participating in monetization systems.

Slushee may use moderation systems, account reviews, reports, and identity verification measures to help enforce age restrictions and maintain platform safety.

We reserve the right to suspend, terminate, restrict, or investigate accounts suspected of being operated by underage individuals or users providing false information.

If we believe a minor has accessed the platform unlawfully, we may remove associated accounts, content, and data and cooperate with legal authorities where required.

10. International Users

By using Slushee, you understand and agree that your information may be transferred to and processed in countries where we or our service providers operate, which may have different privacy laws than your jurisdiction.

11. Account Deletion

Users may request deletion of their account within the Slushee app by navigating to:

Profile → Settings → Delete Account

Please note:

1. Certain information may be retained for legal, fraud prevention, tax, safety, dispute resolution, or compliance purposes.
2. Deleted accounts may not be recoverable.
3. Some public content or interactions may remain visible in limited circumstances.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes are made, we may notify users through the app, website, or email.

Continued use of Slushee after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, contact us at:

Slushee Technologies LLC